So You Want To Sell Books Online?

Why don't Americans understand how the postal service works?

COVID has sent many booksellers scurrying to figure out how to ship books ordered online to their customers. Over on Twitter I’ve watched them get up to speed quickly, and also heard them vent frustrations with the process, how hard it is, how detailed the work, how upset the customers can get. And once again I appreciate how good Bill Rickman, who han…

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